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Privacy Policy

PRIVACY AND COOKIE POLICY

At The Edinburgh Collection we understand and respect the importance of your privacy. Our privacy policy below explains how we collect data about all users of our web site, the nature of the data so collected, how it is used, who may receive that data, and how you may amend any such data that we may collect from you. If you have any questions concerning your personal information or any queries with regards to its use please contact us at reservations@theedinburghcollection.com.

THE COLLECTION OF DATA

We use our very best endeavors at all times to maintain a high level of service. To achieve such objective we collect personal data from visitors to this web site when they provide personal information in a variety of circumstances while accessing our reservation service, and generally whenever raising any enquiries.

We are committed to safeguarding the privacy of all information that is collected from our web site visitors. That information is obtained, processed and used in a manner that wholly complies with all applicable data protection legislation.

The information so collected is:

that which you provide when completing any booking or other forms displayed on our web-site and will include your name, address, e-mail address, telephone numbers, all credit card details you provide, and any personal preferences you display on the occasion of making a booking enquiry, and

information about your computer, your visits to our web site including, by reference to the nature of your (mouse) clicks on any given web page, scrolling activity, search words used and text you enter when using the web site.

If and when you provide us with information about third parties you must first ensure that they understand the nature of the data you are providing as well as how it may be used and you should secure their permission for its disclosure, and its use by us on their behalf.

THE NATURE OF OUR USE OF YOUR DATA

The information so collected may be used to:

enable us to provide the highest level of service, accurately and efficiently fulfill the bookings we make in accordance with your instructions, enable us to contact you regarding any changes in the booking, notify you about the full range of our services, special offers or promotions, enable us to secure feedback from you regarding the level of service we actually provide, and for any other administrative purposes including internal analysis.

DISCLOSURE

We will only use the information for the purposes of fulfilling your booking requests. We will not sell or otherwise make your information available to any third parties other than companies within our Group of Companies and to any service suppliers we engage to process data on our behalf.

By browsing this web site and communicating electronically with us, you acknowledge and agree to our collecting and processing your personal data in this way.

You may instruct us by e-mail at any time not to process your information for marketing purposes. We will normally invite you to agree in advance of your use of our web site whether you permit such use of your information or we will provide you with an opt-out opportunity in this respect.

If you wish to amend, up-date or suppress any of the information collected from you do write to us at: The Data Protection Officer, (name and address of company). Alternatively, you may e-mail reservations@theedinburghcollection.com.