About us
History
The Old Waverley Hotel was purchased by Palm Holdings in 2003, and formed the basis of what would later become The Edinburgh Collection, including some of the best hotels in Edinburgh. The Old Waverley Hotel provides 3-star city centre accommodation to business and leisure visitors alike, and has history dating back to 1847, making it the oldest hotel on Princes Street.
Holyrood apartHOTEL was added to The Edinburgh Collection in March 2010 and provides contemporary and modern 4-star serviced Edinburgh hotel accommodation to our guests, with the option of either studio or two-bedroom apartments. Holyrood apartHOTEL offers a great location in the centre of Edinburgh’s Old Town and is just walking distance from The Royal Mile, Holyrood Palace, Scottish Parliament and Edinburgh Castle.
4-star Channings joined The Edinburgh Collection in December 2010, and is a great addition to the group, being renowned as one of Edinburgh’s best and friendliest hotels. To suit its location slightly away from the city centre, Channings is a wonderfully quirky property which feels like a Scottish country home full of charming Victorian paintings, prints, books, furniture and memorabilia. Channings is also proud of its historic connection with the Antarctic explorer Ernest Shackleton, who lived in one of the Channings townhouses between 1904 and 1910.
The Howard 5-star hotel in Edinburgh joined The Edinburgh Collection in December 2010 and offers unrivalled luxury in Edinburgh city centre with its 24 hour butler service! The Howard is a classically elegant hotel both outside and in, and has just 18 luxury rooms and suites, named after Edinburgh streets. Rich, colourful and contemporary fabrics have been used to create a traditional look with no two hotel rooms being identical in size, shape or aspect.
Contact Us
The Edinburgh Collection
1 Nether Bakehouse
Holyrood
Edinburgh
EH8 8PE
Tel: 00 44 0131 560 2050
Email: reservations@theedinburghcollection.com
Careers
We pride ourselves in ensuring our employees in The Edinburgh Collection feel like ‘part of the family’. We seek to employ friendly, bright & motivated individuals who ensure our guests receive the highest level of service at all times.
We also understand the importance of personal and team achievements – so let us help you every step of the way in your career. No Current Vacancies
Privacy Policy
PRIVACY AND COOKIE POLICY
At The Edinburgh Collection we understand and respect the importance of your privacy. Our privacy policy below explains how we collect data about all users of our web site, the nature of the data so collected, how it is used, who may receive that data, and how you may amend any such data that we may collect from you. If you have any questions concerning your personal information or any queries with regards to its use please contact us at reserve@theedinburghcollection.com.
THE COLLECTION OF DATA
We use our very best endeavors at all times to maintain a high level of service. To achieve such objective we collect personal data from visitors to this web site when they provide personal information in a variety of circumstances while accessing our reservation service, and generally whenever raising any enquiries.
We are committed to safeguarding the privacy of all information that is collected from our web site visitors. That information is obtained, processed and used in a manner that wholly complies with all applicable data protection legislation.
The information so collected is:
that which you provide when completing any booking or other forms displayed on our web-site and will include your name, address, e-mail address, telephone numbers, all credit card details you provide, and any personal preferences you display on the occasion of making a booking enquiry, and
information about your computer, your visits to our web site including, by reference to the nature of your (mouse) clicks on any given web page, scrolling activity, search words used and text you enter when using the web site.
If and when you provide us with information about third parties you must first ensure that they understand the nature of the data you are providing as well as how it may be used and you should secure their permission for its disclosure, and its use by us on their behalf.
THE NATURE OF OUR USE OF YOUR DATA
The information so collected may be used to:
enable us to provide the highest level of service,
accurately and efficiently fulfill the bookings we make in accordance with your instructions,
enable us to contact you regarding any changes in the booking,
notify you about the full range of our services, special offers or promotions,
enable us to secure feedback from you regarding the level of service we actually provide,
and for any other administrative purposes including internal analysis.
DISCLOSURE
We will only use the information for the purposes of fulfilling your booking requests. We will not sell or otherwise make your information available to any third parties other than companies within our Group of Companies and to any service suppliers we engage to process data on our behalf.
By browsing this web site and communicating electronically with us, you acknowledge and agree to our collecting and processing your personal data in this way.
You may instruct us by e-mail at any time not to process your information for marketing purposes. We will normally invite you to agree in advance of your use of our web site whether you permit such use of your information or we will provide you with an opt-out opportunity in this respect.
If you wish to amend, up-date or suppress any of the information collected from you do write to us at: The Data Protection Officer, (name and address of company). Alternatively, you may e-mail (e-mail address)
OUR USE OF COOKIES
We may store information about you by the use of cookies (files which are sent by us to your computer or other access device) that we can access when you visit our site in future. Cookies placed by us or third parties when you visit our web site do not recognize you personally. They only recognize the device you are using. Their use enables you to make bookings and to return to pages on our web site that you have visited. They also help us recall your preferences such that web site content displayed to you is that which is likely to be most relevant to your interests and requirements.
Most browsers allow you to reject all cookies, while some allow you to reject only any third party cookies. You are able to delete any cookies that are already on your computer or other device. Please refer in this connection to the instructions on your file management software. The effect of so doing though will have a negative impact upon the usability of many web sites, including this one. More information about deleting or controlling cookies is available at www.aboutcookies.org.
To enable you to better understand our cookies policy we now provide you with a brief description of each type of cookie currently used by us:
Essential and/or Functionality cookies
These are essential to enable you to move around our web site. Without these cookies we could not provide you with an on-line booking service. They also enable you to return to your current session on our web site if and when it might be interrupted by a browser difficulty.
We currently have only the following ‘essential’ and/or ‘functionality’ cookies’ in use, namely:
Cookie Names Purpose
utma, utmb, These cookies belong to Google Analytics and
utmc, utmz serve to preserve session information,
and utmk campaign information and visitor number. No
personal or sensitive information is stored on
them.
Third Party cookies
These are cookies that will have been placed by third parties. You may when visiting our web site from time to time encounter a third party’s advertisement advertising a service or product that is not one of ours. That third party may place cookies on your computer or other device. These third parties are likely to be our business associates but we do not place their cookies. You should visit those third parties web sites for any information you might require about the cookies they place and how you might manage them.
We currently have only one such Third Party cookie in use, namely:
Cookie Name Purpose
Doubleclick This cookie is placed by doubleclick advertising
(by Google). We normally place this tag on our
homepage, and it serves the purpose of creating
an audience for display advertising (DRM) of
targeted advertisements across the doubleclick
network. Without this cookie it will not be
possible for this website to display
advertisements. Doubleclick cookies store
user preference information that is
compiled from the manner a web site is
navigated by its users.
We are not responsible for the privacy policies or practices of such third party web sites including their use of cookies and you should refer to that third party’s privacy and cookie policy for more information.
There are a number of other types of cookies that we do not currently have in use. These include:
Performance cookies
These collect information about how visitors use a website by noting those pages that are visited most often. Such information enables the web site operators to improve how a web site works.
Advertising cookies
These are cookies that allow web site operators to deliver advertisements or promotions to their visitors and selective delivery is achieved by the use of such cookies in determining those advertisements that have most relevance to individual web site users by reference to the manner of their previous use of such web sites. We do not currently have any such cookies in use.
FURTHER INFORMATION
In the event that we decide to make use of any cookies in addition to those we have advised you above as being currently in use we will ensure that this Policy Document is amended so as to provide you with their details. Accordingly you may wish to check here from time to time to monitor our usage of cookies, and to determine whether there are any cookies you feel the need to delete or control.
Charity/ Environmental Policy
The Edinburgh Collection as a whole are delighted to work with the following charities; Action for Children, Trees for Scotland, The Loomba Trust, Anthony Nolan & Lynn Faulds Wood.
And as part of our dedication to Green Tourism, and the environment in general, we take pride in ensuring that each department in each of our hotels work with an awareness of green issues and how we can all work together to be as ecologically progressive as possible.
Palm Holdings
Palm Holdings is a marketing umbrella for a number of family owned businesses including The Edinburgh Collection. The membership brings together a group of family owned businesses within hospitality, commercial offices and hotel services. Collectively we have been working together and have experience within the group of over 3 generations in hotel development, management, commercial property and hotel reservation services across the United Kingdom, Canada, and now in India.
After successfully analyzing our customers’ needs Palm Holdings has grown to become a solutions provider to customers traveling to their hotel locations. Known for superior customer service, and strong attention to detail Palm Holdings has a hotel in all tiers of the hotel market and can successfully draw on its international experience to be a leading customer service and product provider in every one of their hotels. For further details please see www.palm-holdings.com
The legal entities of each of the businesses may have different ownership structures and have different boards not least because of Joint Venture agreements and funding arrangements but one or more of the Executives are normally involved in each separate legal entity whether through direct/indirect share ownership and/or board representation. The different legal entities are not in partnership with one another nor held out as such and do not have any liability (save under specific contractual arrangements) for one another’s liabilities. None of these legal entities have any power, authority, or capacity to bind any other legal entity listed.
